LIVE TRANSFER

A live transfer service is a way to transfer a call from one person to another while the caller is still on the line. This allows the person receiving the call to have a brief conversation with the caller before the call is transferred, so that they can better understand the caller’s needs and provide more timely and accurate assistance.

Our Live Transfer Service For Law Firms Can Help You Improve Your Customer Service

experience

Offering A Smoother Experience For Your Clients

When a caller is transferred to an attorney, they will not have to repeat themselves or explain their case from the beginning. This can help to reduce caller frustration and improve their overall satisfaction with your law firm.

Pre-Qualified Leads Tailored to Your Taste

Improving Your Law Firm’s Efficiency

Our live transfer service can help you to reduce the amount of time that your staff spends transferring calls and providing context to attorneys. This can free up your staff to focus on other tasks, such as answering new calls or scheduling appointments.

Proven Success Stories

Ensuring Your Clients Reach The Right Person

When a caller is transferred to the wrong attorney, they may be put on hold or transferred again, causing frustration and wasted time. Our live transfer service ensures clients are connected to the right person quickly, providing efficient help.

Cost-Effective

Giving Your Clients A Sense Of Control

When a caller is able to speak to a live person before being transferred, they feel like they have more control over the situation. This can help to reduce anxiety and improve the overall customer experience.